CPD Certified – Incident and Accident Investigation Training

A CPD Certified, highly interactive investigation 1-day workshop, covering the theory and giving people a practical experience of a real investigation.

  • Won the Corporate Vision 2020 Award for Best Incident Investigation Course (UK).
  • The accident scenario used can be tailored to your organisation, making it relevant to your teams.
  • Delegates will learn what evidence to collect and how to analyse it.
  • Delegates will carry out a 5 Whys Root Cause Analysis of an accident.
  • Includes real witness interviews, giving delegates the chance to practice or observe questioning techniques.
  • Delegates will build an action plan based on the hierarchy of controls.
  • Available as an in-house classroom course only.
  • Includes printed workbook, final assessment, and course completion certificate.


Join this growing group of companies and ask Compassa for support with your Health & Safety training.

Incident and Accident Investigation Training – A Hands-On Experience

Our one-day Incident and Accident Investigation Training does more than just teach the theory of accident investigation. It does more than just death by powerpoint. It does NOT rely on watching videos of accidents, or commenting on case-studies of poor investigations.

Our Incident and Accident investigation training will give the delegates the opportunity to investigate an accident in a table-top exercise which lasts around two thirds of the day.

This course is fully recognised and accredited by the CPD certification scheme.

After going through some of the basics of why incidents should be investigated, and the basic steps they will need to follow, the delegates will be formed into groups. Each group will be given an accident report and will be expected to begin gathering information so they can piece together what happened and why.

This one-day training course focuses heavily on reaching root causes by using the 5 Whys investigation technique. It will require at least some of the delegates to carry out a witness interview to complete the investigation.


Tailored to your Investigation Procedures

As with all Compassa training, the Incident and Accident Investigation course can be tailored to your own organisation’s investigation procedures. We can use your own documents, policies, procedures, reporting forms, etc. to make the training and the table-top exercise as realistic and as close to real-life as is possible within the confines of a meeting room.

CPD Certified – Industry Recognised

This one-day Incident Investigation course has been recognised by the CPD Certification Service. This means it meets the highest quality standards and all certificates awarded will include the CPD logo.

“This was course was amazing. Instead of teaching us with death by powerpoint, you transformed the session into a giant game of cluedo, with us trying to figure out what factors caused the incident. It was fun, interactive, and felt very very real. And I can totally see how this skill will transfer to other business functions.”

Andy Wilkins Groupe Atlantic

Benefits of the Incident and Accident Investigation Training

This course will give your staff and managers the skills they need to carry out non-technical investigations of incidents in their workplace. These skills will be even more effective when the individuals are formed into teams with technical skills, such as engineering.

The course focuses on helping your investigators understand how to identify the root causes of incidents, and also that the root causes of health and safety incidents are often the same root causes of quality defects, breakdowns, production delays, and other, wider, organisational problems.

Incident investigation is a transferable skill, meaning that the skills developed in this course will also be of use during other types of investigation e.g. disciplinaries, grievances, quality defects, complaints, etc.

From a wider viewpoint, this course has proven useful in helping reinforce a positive health and safety culture within organisations, by emphasising the value to the organisation of rectifying the root causes of incidents and how this can support the organisation’s growth.

Course Contents

  • Benefits of Incident and Accident Investigation
  • HSE Guidance on levels of Investigations
  • Qualities of a Good Investigation
  • Human Factors and they contribute to Incidents
  • Introduction to the 5 Whys Root Cause Analysis technique
  • The Steps to Incident Investigation
  • Begin the Hands-On Investigation Exercise
  • Gather information – identify suitable evidence to collect and go through it
  • Analyse the Findings – using the 5 Whys method
    Interviewing witnesses, following the PEACE model
  • Identifying Risk Control Measures
  • The Action Plan and its Implementation

The delegates will:

  • Receive a real accident/injury report
  • Decide what evidence to gather
  • Trawl through that evidence looking for clues for the causes
  • Carry out a 5 Whys Analysis of the Incident
  • Take part in or observe a witness interview
  • Establish the underlying and root causes of the incident
  • Decide on additional risk controls
  • Create an Action Plan

“In addition to teaching my team effective investigation procedures, the course has reinforced the focus on identifying root causes of problems and putting in place effective solutions. Thank you!``

Brian Walker Operations Manager, Gledhill Building Products

``I am not someone who enjoys role-play and I was very nervous. But this experience has taught me far more than if I just sat through some theory. I have now had a taste of what it is like to investigate a real incident and can't wait to give it a go for real.``

Helen Price Health and Safety Representative, Cambridge Assessment

``All the delegates have commented on how great the course was and how you made it ``real``. We've investigated two near misses so far and the findings are far better than before. The conversations have also changed. They're focusing on process issues instead of just blaming the operators.``

John Waverley IPL Plastics

Read our Technical Articles on our Incident and Accident Investigation

Full Course Details & Information

Course Length 1 Day
Assessment Observation during investigation exercise
Maximum Number of Delegates 16
Accredited Certified by the CPD Certification Scheme. CPD Certificate awarded upon completion.
Location At employer’s premises, nationwide. Upon request only.
Can the content be tailored to my organisation? Yes

To enquire about having this course delivered to your teams, please contact us:

01482 739 090  –  maverick@compassa.co.uk

Our Accreditations