CPD Certified Managing People Effectively Online Video eLearning

£99.00 + VAT

Do your managers lack people management skills? Is their leadership or communication ineffective? Give your People the skills they need to THRIVE and DELIVER.

This highly interactive online video course will challenge your people and help them develop skills to manage their people more effectively, leading to better engagement, more collaboration, more cooperation, increased motivation, and higher productivity.

This course is certified by CPD and is fully recognised.

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To Win Customers like These, Compassa's Courses Must Deliver Results!

Three Reasons to Enrol your People Onto This Course

Your People Will Learn How to Manage People More Effectively and Leave Others Motivated and Committed

Transform Your Organisational Performance by Giving People the Skills they Need to Lead

Experience the Impact of Classroom Training with all the Flexibility and Convenience of eLearning.

Certified by the CPD Certification Service

This is evidence our Managing People Effectively course meets the highest standards of quality for course design, delivery, and assessment.

Course completion certificates will carry the CPD logo.

Proven to Increase Confidence in Managing People

According to our pre- and post-course surveys, learners who take this course have higher confidence in their ability to manage people.

  • The number of people who felt "quite confident" DOUBLED.
  • Those who felt "extremely confident" MORE THAN DOUBLED.
  • After the course, ZERO people were left feeling "not at all confident" or "lacking confidence".
  • Overall, across all participants, confidence levels have increased by 22%.
  • Data accurate as of April 2021.

What's Included in this Managing People Effectively Online Course?

Fully Delivered by Interactive Video with added Written/Audio/Downloadable Course Materials

Downloadable Summaries of Communication Strategies - Step by Step Guides on How to Handle Common Situations

Thought-Provoking Activities - Self-Reflective Exercises to Raise Awareness of Your Impact and How to Improve It

Leadership and Communication Skills: Relevant to a Wide Range of Industries

This Managing People Effectively online course is designed to be relevant to most industries, including healthcare, retail, engineering, construction, manufacturing, hospitality, and the service industry. Wherever there are people, you need the leadership and communication skills to manage and influence them.

PS These images are real shots and clips from this interactive video course.

Beautifully Crafted, Engaging, and Interactive

This is "more than just a Powerpoint"!

This is a beautifully crafted and engaging Leadership and Communication skills course, fully delivered by interactive video tutorials and supported by written materials, activities, and downloadable resources.

We bring the classroom learning experience to eLearning courses!

What's Covered in the Managing People Effectively Online Course?

We introduce the course and explain the basics of navigating around the site, introducing the tutors, and going through how to tackle the course to get the maximum benefit from it.

  • How to Navigate This Course
  • How to Use the Video Player
  • Who is Will Taylor and Compassa?
  • How This Course Works
  • Pre-Course Survey: Benchmarking where you are TODAY

In this introductory module, we help the learner discover their preferred management style and raise awareness of their under developed management styles. We then cover four fundamental concepts which form the basis of the course.

  • The Role of the Manager
  • Find Out Your Preferred Management Style
  • The Different Management Styles
  • Tell the Truth (Or At Least Don't Lie)
  • You Are Personally Responsible for Everything You Are Personally Responsible for Everything
  • The Power of Relationships
  • Control Your Ego

We start by controlling what we can control best: ourselves. To improve our leadership skills and behaviours, we must first address our weakness. Often this is defensiveness, poor listening skills, and refusing to face up to reality.

  • Perceptual Filters: The Map is NOT the Territory
  • Do You Really Listen?
  • Handling Criticism
  • Being Open to Feedback
  • There's No Such Thing as a Dragon

In this section, we begin to look at ways of improving our communications and relationships with others. We go over clear step by step strategies which can be used and practised to get the best out of others in common workplace situations.

  • Set the Example
  • Force Breeds Resistance
  • Two of the Most POWERFUL Words in the English Language
  • One Simple Trick to Get People to Commit
  • Empowering and Delegating
  • Giving Orders
  • Giving Effective Praise
  • When Praise Becomes Counterproductive
  • Giving Empowering Feedback
  • Holding a Performance Review

Managing People is fraught with difficulty. Some conversations are hard, and it's even harder to end those difficult conversation with both sides still motivated and committed to the future. Here we present step by step strategies to deal with the most common difficult conversations you are likely to have.

  • Getting to the Point
  • Embracing and Handling Conflict
  • Getting Alignment in Meetings
  • Saying "No" Effectively
  • Holding People Accountable
  • Delivering Criticism With Tact
  • Handling Emotional Colleagues
  • Dealing With Toxic Characters

"A Real Eye-Opener"

"This course is a real eye-opener. I came across a lot of techniques which are really helpful in professional life. Such as the use of word "and" instead of "but". Really fantastic course. All the actors, participants and trainers were amazing in the course."

Prabhat Kumar
Vice-President HSEQS/Naval Arch at Leela Group of Ship Recycling Yards

Frequently Asked Questions

It is a video with embedded activities inside it which the viewer must interact with in order to make the video progress. This transforms the viewing experience from passive to interactive. It tests knowledge, stimulates critical thinking, and creative problem-solving on leadership and communication issues.

We appreciate that some people don't like watching videos and prefer other methods of delivery. Therefore we have included:

  • Beautifully designed written presentations.
  • Downloadable materials.
  • Downloadable MP3s of the whole course.

Whenever they like! It is an eLearning course. People can log on and study the course at a time which suits them. They have up to 6 months to complete it. It is usually best to break it up into small daily chunks of 30min to 60min.

This means studying this Managing People Effectively eLearning course can fit in around busy schedules and ensuring your people are available for work duties and not committed to several days in a classroom.

The course is targeted at frontline managers, supervisors, and team leaders who have day-to-day responsibility for the health and safety of their people and areas. Middle and senior managers will also benefit enormously along with those in support functions such as Facilities, Human Resources, Health and Safety Representatives, Maintenance Technicians and Engineers.

The course is designed to be suitable for all industries, including services, administration, construction, manufacturing, engineering, logistics and warehousing, agriculture, shipping and freight amongst many others. Wherever there are people, these tools can be used to increase to interpersonal effectiveness.

This course is accredited by the CPD Certification Service. This gives it external recognition by the largest and leading independent CPD accreditation body in the UK.
The CPD Certified logo means this course has met the rigorous quality standards required by the CPD Certificate Service.

There is no "assessment". Learners are asked thought-provoking questions throughout the course and are encouraged to document the answers to these questions. These are self-reflective activities and form one of the core principles of the course. Learners must self-reflect on their successes and failures, and endeavour to learn and commit to further actions to improve.

Yes. Upon completion of all of the tutorials and activities, a course completion certificate will be emailed to you.

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