• Key Terminology
• Why Investigate Incidents?
• The Legal Reasons to Investigate Incidents
• The Moral Reasons to Investigate Incidents
• The Financial Reasons to Manage Safely
• Exercise: Financial Impact of a Serious Accident [Case Study]
• Why Should We Investigate Near Misses?
• Exercise: The Alton Towers Smiler Crash - 2015 [Case Study]
• Requirements of ISO 45001

• Human Factors
• Organisational Factors
• Job Factors
• Individual Factors
• Human Error

• What a Good Investigation Looks Like
• The Levels of Incident Investigation
• Pre-Investigation Actions
• Step 1: Gathering Information
• Getting the Information Organised
• Step 2: Analysing the Information
• Immediate, Underlying and Root Causes
• Exercise: The Space Shuttle Challenger [Case Study]
• Step 3: Identifying Risk Control Measures
• Step 4: The Action Plan and its Implementation

• Introduction to the PEACE Model
• Planning and Preparation Planning and Preparation
• Engage and Explain
• Account, Clarification and Challenge
• Closure
• Evaluation
• Barriers to Good Investigations
• Unwilling Interviewees
• Blame Culture
• Bias
• Case-Study: Kaiser South San Francisco Hospital

• Begin the Simulation with a first-aid report.
• List the possible evidence you would like to collect.
• Explore a 3D workplace to collect the evidence.
• Visit a 3D accident scene.
• Carry out interactive interviews with 3 witnesses.
• Carry out a 5 Whys Analysis.
• Identify the Immediate, Underlying, and Root Causes.
• Identify Risk Control Measures and Priorities.

• Fishbone/Cause and Effect Analysis
• Event Tree Analysis
• Fault Tree Analysis

• Downloadable PDF workbook
• Nearly 3 hours of downloadable MP3s of course materials
• Guidance and Reference Materials

It is a video with embedded activities inside it which the viewer must interact with in order to make the video progress. This transforms the viewing experience from passive to interactive. It tests knowledge, stimulates critical thinking, and creative problem-solving on health and safety issues.

We appreciate that a minority of people don't like watching videos and prefer other methods of delivery. Therefore we have included:

• Beautifully designed written presentations.
• Downloadable workbook.
• Downloadable MP3s of the whole course.
• Case-studies.
• An Investigation Simulator.
• Quizzes and online games.

Whenever they like! It is an eLearning course. People can log on and study the course at a time which suits them. It is usually best to break it up into small daily chunks of 15min to 30min.

This means studying this Incident and Accident Investigation eLearning course can fit in around busy schedules and ensuring your people are available for work duties and not committed to a full day in a classroom or in front of Microsoft Teams/Zoom.

Around 1 full day, depending on how fast you absorb information and get through materials.

In the classroom, this Incident and Accident Investigation course takes 7 hours, plus the assessments.

However, with an eLearning course, you can progress at you own speed.

Anyone who is involved in Incident Investigation. Including Accidents, Near-Misses, and Ill-Health who needs to improve their incident investigation skills.

This could include aspiring Health and Safety professionals, frontline managers, supervisors, and team leaders who have day-to-day responsibility for the health and safety of their people and areas. Middle and senior managers will also benefit enormously along with those in support functions such as Facilities, Human Resources, and Health and Safety Representatives.

If you expect your team to investigate incidents, then it is a legal requirement under the Health and Safety at Work etc. Act 1974 to provide training in incident investigation.

This course won a 2020 Corporate Vision Award for the Best Incident Investigation Training in the UK. And it's certified by the CPD Certification scheme, the world's largest course certification organisation.

Upon course completion you will receive an electronic certificate from Compassa. This can be included on your CV and be used for CPD. If you would like an accredited course with a more recognised certificate, please check out our NEBOSH accredited version of this course.

The course is assessed through our Investigation Simulator. Learners must investigate a real incident.
- Start with a first aid report.
- Explore a 3D model workplace and visit the scene of the accident.
- Carry out three witness interviews where YOU are in charge.
- Carry out a 5 Whys Analysis.
- Decide on further actions and priorities to prevent reoccurrence.

As long as you like. Your access is unlimited.

For Data Protection and compliance with GDPR purposes, we will delete your eLearning account after one year of inactivity.

There are no additional charges. All fees are included in the price you pay.